We have found that we must stop and restart the service in between jobs so that our print jobs don't mess up.

If we do not restart between jobs we get weird characters in our print jobs. We have not been able to resolve this issue and have tried talking with our PB reps who helped install PP and with our printer folks.

In the meanwhile I want to know if there is a way to stop and start the service from an external program i.e a batch file. This will avoid the interaction between the PP service console and our end user.

Thanks

msgopala,

While you can stop and restart the service from a batch file, you have to do this outside of PlanetPress Workflow, as Workflow cannot restart itself if it has been stopped. You might want to use the Windows scheduled tasks to schedule the service restart. Be careful not to interrupt any jobs in the process.

The batch file commands would be two lines:

net stop "PlanetPress Watch 7"
net start "PlanetPress Watch 7"


However, I do find the problem to be a bit strange. What do you have in your process? Are you using any scripts, custom plugins? Can you give us more details about what your process is doing?

Regards,
Raphaël Lalonde Lefebvre