A repeated headache for us is creating a compatable/usable PDF. We are using Adobe 6.0 to create PDFs from Word documents. I have read that the setting should be set at version 1.3 and embed all fonts (Adobe 4.0) but this does not produce better results.

When 1.3 version is selected I notice on the Font properties where you can select embed fonts, several fonts get listed in the never embed column. Is this part of the problem?

What we see in PP5 is some areas of the on screen and printed results appears to have two layers of text overlapping.

The pdf views great using Adobe but corrupted when used in PP5.

Are there additional settings that need to be adjusted or a better more consistent appoarch to create pdfs that work? Use a different PDF creator?

The orignal word documnents are Times New Roman Test with a signature at bottom.

Do you know if there is a difference when creating a pdf using Adobe and sending to the Adobe PDF printer or selecting Adobe Distiller in the print menu? It was my assumption that these act as one in the same.

Hi,
In Distiller you need to create a profile for the PDF creation.
When you open Distiller, go under settings->Adobe PDF Settings.
This is the place where you can set different options for the particular profile you are creating.

Here are the settings I would recommend that you choose if you want to embed the fonts and have the image embedded with a good quality.






When the profile has been correctly set and saved, you need to print your Word document using the right profile.




This should produce PDF usable with PlanetPress.

Hope this helps

Thanks
Maxime
Team OL

I've had the problem with PDFs in PlanetPress as well. It's been a while, so I don't remember the exact fix, but I think it had something to do with the graphics in the Word document. Does the Word file have any graphics in it? If so, are those graphics set as transparent? If they are, that might be your problem. I have had PDFs appear just fine in PlanetPress, but if a graphic within that PDF is transparent, the form doesn't print. A file gets transmitted to the printer, but nothing prints. If I go back and replace the graphics with non-transparent ones, everything prints just fine.

It is also possible you have a corrupted graphics file that looks okay, but is throwing PlanetPress for a loop. If so, I would recommend changing the form of the graphic, perhaps to a bitmap, trying that and then changing that bitmap to a jpeg or whatever in the interest of file size.

Kit G