We are trying to have PlanetWatch create a PDF using Image and then email it and print it. The email part works great. What we have a problem with is printing the PDF in black and White (b/w). We don't need the printed form to be in color. We have a Ricoh 3245c, we setup to printers on the server, one is preconfigured for color, the other is b/w. if we setup a printer queue in Watch to use the b/w printer, it still prints color. i went as far as to install the PS driver for the ricoh and set it to print only in b/w but still prints in color from PlanetWatch. if i print to the printers thru normal windows programs, they print properly.
So, i guess my question is, can the form be converted to b/w after it is emailed so it prints only in b/w, or can planet watch be made to use the printer in b/w mode only?
any help would be greatly appreciated.

If the document contains any color resource the printer will, by default, try to print it in color. You can set the options for the document to convert to grayscale by default, instead of selecting the ppd value.

These options are found in the document properties of the pp5 document.

Well that would work if we always wanted grayscale, but we like the pdf's that we email in color. Our Watch process archives the pdf and emails it. the pdf is archived to a folder which is monitored by Watch and prints pdf's in that folder. that way the hard copy can be filed, which is why we don't want color on that copy. I guess it's more of a Watch question?

Can the Ricoh itself be configured with a named queue, perhaps, that only print in b&w?

Hi:

I found a way to make this work from within the PlanetPress document:

In the PressTalk before document section, insert the following code:
With this code, the document will print in grayscale but will be imaged in color.

Sorry for not replying, I've was out of the office all last week?
Where would i find the gray command for my printer and would this work after the document has already been saved to PDF? Maybe i have the wrong watch processes configured?
This is our process. We have 1 process that turns the form into a pdf which is emailed and archived by the same process. The folder where the pdf is archived to, is monitored by Watch and is sent to a printer with a black and white driver configured, which inturn prints in color because the printer itself is color. I'm not sure why Watch would ignore the printer driver settings.

The process you describe will always print in color because the pdf file is already done in color.

The setgray command is found in the ppd file for your printer.

The Watch process should be as follows:

Folder input, branch to PlanetPress Image to produce the pdf, then the data file gets sent to a printer output with the same document. This will produce the black/white output.

Well, i have not been able to get planet press to accept the code. i keep getting different errors relating to the passthrough().
If i type the code in three lines, exactly how it is in the previous post, i keep getting "PTK0050 : Missing quote in string variable "xxxx". If i put quotes around what's inside the ("")in the passthrough statement, i get the same message.
If i put all the code on 1 line, then i get: "PTK0158: Unknown operator or type mismatch "passthrough""
do you have an example of what should go inside the parenthesis? i've tried a bunch of characters just to try and get past the error, but no luck?

passthrough('CODE GOES HERE')

Quotes are required and not double quotes.