We are using Dynamic Image for the first time. We have a directory of signatures that are 4/c eps files. We have our default DPI set to 600 for the color images. When you take a reading on the eps file in Photoshop there is a 1 to 2% halo. We removed that and have a reading of 0% in all colors around the edges of teh sig.
When we run the image through dynamic image to create a PDF, the eps signature have a yello halo around the text that is seen to the naked eye and it prints. It makes the sigs look rasterized more than normal.
We have the Distiller setting to 600 dpi color. We have the Document set to 600 dpi. If we run the same eps files through Planet Press 3 using a passthrough command everything looks and prints fine.
We are trying to convert jobs to PP5. Is there a major setting that we're missing to fill in?
thanks

Hello,

When you see the image in the design tool itself, do you have the yellow halo around the text?

Also, what setting do you have in tools-->user options-->image resources?

It's a eps so the image is black and white in the preview, but yes there is a grey halo around the image on the screen. We have tried changing the setting for image resources from 300dpi color up to 600 dpi, we even gone to 1250dpi. The halo image still appears. We have tried saving the image as a tiff (which previews in color) but the same result. We have changed our distiller settings to not compress or change the res, or change any color settings. We have tried jpg, we have tried with preview, without preview. We have changed printer PPD's in the document. We have distilled it using preview, we have run the file through Watch, we have sent it to the printer. We running out of ideas.
It looks like something is re-rasterizing the image on the fly and it has anti-aliased turned on. These are color signatures and the yellow is in pixels squares just behind where the sig is, the whole rest of the file stays white. In other words the yellow is not in the whole background.
The only thing that makes any improvement is changing the res of the photos from 300dpi to 1800dpi. Which just makes the pixels smaller so it's harder to see but they're still there and it still shows up in the print. PP5 doesn't cache any eps previews and it has to re-raster the image when you come to that page, it acts as though the PP5 low res rastering for the preview somehow sticks to the image when you go to output it.
I can email you the PDF files if you like.
All the sigs are currently saved as eps files, no preview, jpeg maximum encoding. When we use the Passthrough command in PP3 they work fine.
(The passthrough command doesn't work for us in PP5, see other posting)
Hope this helps.
thanks

Hello,

Please use the report an issue link on the top left of the page to create an issue. Once the issue is created, please attach several of your signature EPS files and we will take a look and let you know what we can find.

Here is what I discovered. If you use dynamic image and you have no other resources in the image resource folder, it causes dynamic image to raster the dynamic images with a color halo and noise.

The work around is if you add a image to the image resource folder, even if you don't use it in the document, PP5 with raster the internal image before the dynamic ones. Then the dynamic images all raster and print/preview properly.