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#19109 - 09/07/05 03:07 PM Error code - Style
Dean Meyer Offline
Junior Member

Registered: 08/25/05
Posts: 7
Loc: Atlanta, GA USA
Every time we modify a style we get this error.

Crash Dump - Biloxi Airtran.pp5* - PlanetPress - Exception occurred on 2005/09/07 14:07:33
-----------------------------------------------------------------------------------

Error message: Access violation at address 009C9B31 in module 'PPress.exe'. Read of address 00000004

ExceptAddr: 009C9B31
hInstance: 00400000
VirtAddress: 005C8B31

Unit:
Proc:
Line: 0

Call Stack:
[009C9B31]{PPress.exe }
[00404D37]{PPress.exe }
[009C9AAD]{PPress.exe }
[009C2846]{PPress.exe }
[009C5B8D]{PPress.exe }
[009C5A0D]{PPress.exe }
[00969528]{PPress.exe }
[0096BC49]{PPress.exe }
[00977546]{PPress.exe }
[00977614]{PPress.exe }
[0098C603]{PPress.exe }
[0042D30F]{PPress.exe }


What is happening?

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#19110 - 09/07/05 03:22 PM Re: Error code - Style
Anonymous
Unregistered


Hi,
the answer to the question is quite evident, to answer you, as you know an error is being generated each time you add a style. Of course this is not what you are realy asking for. If you close PPress and reststart the software does the issue go away ?
Also depending on your answer can you reproduce this at will ?
We will most probably need your v.c.d. for troubleshooting purposes, to do so you must report an issue by pressing report an issue button top left corner of this page.

Let me know how it goes.

Thanks

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#19111 - 09/07/05 03:31 PM Re: Error code - Style
Dean Meyer Offline
Junior Member

Registered: 08/25/05
Posts: 7
Loc: Atlanta, GA USA
It won't take my serial number and says it is invalid so I can't file the report...

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#19112 - 09/07/05 03:49 PM Re: Error code - Style
Anonymous
Unregistered


Can you answer my questions it could help I hope.

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#19113 - 09/07/05 03:51 PM Re: Error code - Style
Dean Meyer Offline
Junior Member

Registered: 08/25/05
Posts: 7
Loc: Atlanta, GA USA
Closing Planet Press and restarting makes the error go away. However, I can not save any changes, only revert to the previously saved version.
This error happens every time we try to create, edit or modify a style.

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